At Nutrified Soya, customer satisfaction is important to us.
Order Cancellation
- Orders can be cancelled before dispatch by contacting our support team.
- Once dispatched, orders cannot be cancelled.
Refunds
Refunds are applicable only in cases of:
- Damaged or defective products
- Incorrect product supplied
📌 Conditions:
- Issue must be reported within 48 hours of delivery.
- Supporting images/videos may be required.
- Approved refunds will be processed within 7–10 business days to the original payment method.
No Refunds
- For bulk/custom orders
- For delays caused by logistics partners or natural events
📧 Support: info@nutrifiedsoya.com